Q: Where are my results? I clicked "Search" and nothing happened.

A: The results appear below the Search section. If no criteria is entered, you will receive no results. Additionally, no results will appear if none are found.

Q: I cannot find documents that I know are there.

A: Right now, you are authenticated as either a local user on our private APN (Technician Access) or as Anonymous. This can be seen toward the top of the screen. If you have a myKonicaMinolta.com login, you may log in with your myKonicaMinolta.com credentials by using the link provided.